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It customer support, Vilnius

Trumpa antraštė: It customer support

Darbo sritis: Informacinės technologijos

Profesija: Kita

Miestas: Vilnius

Aprašymas

<table><tr> <td colspan="2" align="left" class="jobadCompanyName" itemprop="hiringOrganization" itemscope itemtype="http://schema.org/Organization">Strategic Staffing Solutions International</td> </tr> <tr> <td colspan="2" class="jobadDescription" itemprop="description">Strategic Staffing Solutions International client &ndash; CSC Baltic - is a global powerhouse in business and technology transformation. Our people help businesses, governments and communities solve their toughest challenges.&nbsp;</td> </tr> <tr> <td colspan="2" class="jobadPosition" align="left">IT CUSTOMER SUPPORT (SWEDISH + ENGLISH)</td> </tr> <tr> <td colspan="2" class="jobadDescription" itemprop="description">As an IT Customer Support you will be a part of our Service Desk Team. The opportunity of supporting various geographical locations around the globe will give you a chance to become an expert with an international background. On top of that your will have a unique possibility to shape and develop the CSC brand on the Baltic market.&nbsp; You will be an essential part of our success and that is why your career progression is of paramount importance to us.&nbsp;Main Responsibilities:<ul> <li>Performing first level support and troubleshooting of computer software and hardware.</li> <li>Supporting computer users and deal with a range of different incidents or requests to meet personal computer&nbsp;needs.</li> <li>Apply technical knowledge and experience to understand, document, and begin customer resolution process.</li> <li>Providing recommendation of solutions and resolution of problems across a variety of IT platforms.</li> <li>Assisting with computer studies, projects, and implementation of policies throughout area of assignment.</li> <li>Logging and tracking requests, maintaining history records.</li> <li>Understanding computerized data entry systems and using these systems to track activities.</li> <li>Working closely with other team members and supporting teams in resolving open issues.</li> <li>Daily communication with customers via phone and email.</li></ul>&nbsp;Requirements:<ul> <li>Good spoken and written English.</li> <li>Excellent spoken and written Swedish.</li> <li>Ability to work in a team.</li> <li>Excellent communication and people skills especially on the phone.</li> <li>Strong problem solving skills and decision making ability.</li> <li>Strong enthusiasm and desire to learn.</li> <li>Quick orientation and decision-making in stressful situations.</li> <li>Positive attitude.</li></ul>&nbsp;Trainings:<ul> <li>CSC will provide you with full training including on boarding and technical.</li> <li>If you haven&rsquo;t done IT work before, but you&rsquo;re a natural at customer service and know your way around a PC, we&rsquo;ll&nbsp;give training to get you up and running in a new career.</li> <li>For those already experienced in IT Support and comfortable with various desktop and browser platforms, a move&nbsp;to CSC will broaden your range and open new doors for the future.</li></ul>&nbsp;We Offer:<ul> <li>Opportunity to work in a multinational company with strong traditions and values.</li> <li>Stable employment and high standards of work.</li> <li>Competitive salary and benefit policy.</li> <li>Primary training - on boarding and technical.</li> <li>Career development within global structure.</li> <li>Friendly and dynamic work environment</li></ul>?We are looking for motivated and enthusiastic people who want to start their career in an international company.Apply to this position by sending your CV to: cvLT@strategicstaff.comOnly selected candidates will be contacted.</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Languages required&nbsp; English</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Working time&nbsp; Full-time work</td> </tr> <tr id="locationrow"> <td colspan="2" class="jobadSingleLine">Location&nbsp; Vilnius, Lithuania</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Position&nbsp; Specialist</td> </tr> <tr> <td colspan="2" class="jobadContact">Contact information:</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Contact person&nbsp; Strategic Staffing Solutions International</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Address&nbsp; Konstitucijos pr. 7, Vilnius, 09308 Vilniaus</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Telephone&nbsp; +370 5 2526156</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Homepage&nbsp; <a href="http://www.strategicstaff.com" target="_blank">http://www.strategicstaff.com</a></td> </tr></table> Prašytume nurodyti skelbimo numerį, kai kreipiates! CVO-645143-LT

Kita informacija

Skelbimas atnaujintas: 2016.01.29 00:59
Skelbimas įdėtas: 2015.11.03 00:19
Peržiūros: 132