<table><tr> <td colspan="2" align="left" class="jobadCompanyName" itemprop="hiringOrganization" itemscope itemtype="http://schema.org/Organization"><B itemprop="name">Simplika</td> </tr> <tr> <td colspan="2" class="jobadDescription" itemprop="description"><p style="text-align:justify"><strong>Simplika&nbsp;</strong>&ndash; international recruitment company offering flexible employment solutions (temporary, permanent recruitment, candidate assessment) in the Baltic countries. We strive to be a quality provider to our Clients and a good advisor and partner to our candidates.</p><p style="text-align:justify"><strong>Our client</strong>&nbsp;- one of the worldwide leaders in money movement services which o<span style="font-size:12px">ffers one of the easiest ways for families and friends to send money and stay connected almost anywhere in the world.</span></p><p style="text-align:justify"><span style="background-color:rgb(255, 255, 255); font-size:12px">At the moment we are looking for motivated employee:</span></p></td> </tr> <tr> <td colspan="2" class="jobadPosition" align="left"><b itemprop="title">KNOW YOUR CUSTOMER SPECIALIST (NORWEGIAN)</td> </tr> <tr> <td colspan="2" class="jobadDescription" itemprop="description"><p style="text-align:justify"><span style="background-color:rgb(255, 255, 255); font-size:12px">KYC (Know Your Customer) is responsible for identifying how the services are being used by the customers. As part of the team you will perform investigation on customer&rsquo;s transactional history, interview customers over the phone/e-mail or other off-line applications, and make a decision whether the services can be used further.</span></p><p style="text-align:justify"><strong>Key Responsibilities</strong></p><ul> <li style="text-align:justify">Perform transactional history analysis, due diligence, and AML Compliance interviews in order to identify potential consumer fraud or questionable activity in an effort to protect customers and the company</li> <li style="text-align:justify">Effectively perform inbound and outbound phone interviews (60% of the working time) and offline tasks (40%)</li> <li style="text-align:justify">Ensure excellent customer service</li> <li style="text-align:justify">Deliver&nbsp; high quality and productivity results that meet the identified targets</li> <li style="text-align:justify">Learn continuously to enhance AML Compliance product and process knowledge</li></ul><p style="text-align:justify"><strong>Key Requirements</strong></p><ul> <li style="text-align:justify">Fluency in English and knowledge of Norwegian language</li> <li style="text-align:justify">Bachelor degree or equivalent</li> <li style="text-align:justify">Strong analytical skills, attention to details, and independent decision making</li> <li style="text-align:justify">Proficiency in Microsoft Office (Excel, Word)&nbsp;</li> <li style="text-align:justify">Ability to multitask and navigate through multiple systems at the same time</li> <li style="text-align:justify">Flexibility to work in various shifts, according to business needs</li> <li style="text-align:justify">Experience in customer service and/or AML Compliance would be an advantage</li></ul><p style="text-align:justify">&nbsp;</p></td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Languages required&nbsp; English, Norwegian</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Working time&nbsp; <span itemprop="workHours">Full-time work</span></td> </tr> <tr id="locationrow"> <td colspan="2" class="jobadSingleLine">Location&nbsp; <span itemprop="jobLocation">Vilnius</span></td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Position&nbsp; Specialist</td> </tr> <tr> <td colspan="2" class="jobadContact">Contact information:</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Contact person&nbsp; Aistė Jankauskaitė</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">E-mail&nbsp; <a href="mailto: aiste.jankauskaite@simplika.lt">aiste.jankauskaite@simplika.lt</a></td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Address&nbsp; <span itemprop="jobLocation">J. Tumo-Vaižganto g. 8-4, Vilnius, LT-01180 Vilniaus</span></td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Telephone&nbsp; 85 205 95 04</td> </tr> <tr> <td colspan="2" class="jobadSingleLine">Homepage&nbsp; <a href="http://www.simplika.lt" target="_blank">http://www.simplika.lt</a></td> </tr></table><br />Prašytume nurodyti skelbimo numerį, kai kreipiates!<br />CVO-646945-LT